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A New Concept of Transforming Service: Impact of Generative Voice Chatbots on Customer Satisfaction and Banking Industry Productivity

2024 路 Article
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Publication year

2024

CiteScore

7,1

SJR

0,734

SNIP

1,46

Authors

Source: Emerging Science Journal

DOI:

Scopus:

Sustainable Development Goals (2025)

SDG 8

Fields of knowledge

Multidisciplinary